You're Hired: When a Firm Handshake and One Good Word Was All the Resume You Needed
For most of the 20th century, getting a job in America was a surprisingly human process — you walked in, you shook hands, somebody vouched for you, and you started Monday. Today, your application is screened by an algorithm before a human being ever sees it. We built a more rigorous hiring system. The question is whether we built a better one.